Access Control System Maintenance
Access control systems manage who can enter your building and when. Dirty card readers, weakened magnetic locks, failing exit buttons, and outdated credentials all compromise the integrity of your access control — either by denying entry to authorised staff or failing to prevent unauthorised access.
Our access control maintenance programme covers the complete system: proximity and smart card readers, biometric fingerprint and facial recognition scanners, electric and magnetic locks, electric strikes, exit buttons, door closers, and control panels. We service systems in offices, factories, hospitals, apartments, and gated estates.
An annual service contract includes a credentials audit to identify any expired, duplicated, or orphaned access cards. Software and firmware updates are applied, door hardware is inspected and lubricated, and every reader and lock is tested to confirm correct operation before we leave site.
What's Included
- Card reader and biometric scanner cleaning and calibration
- Electric lock, magnetic lock, and electric strike testing
- Exit button and request-to-exit sensor inspection
- Control panel health check and firmware update
- Door closer, hinge, and hardware inspection and lubrication
- User credential audit — expired, duplicate, and orphaned cards
- Access schedule review and software update
- Multi-door and multi-site service coordination
Frequently Asked Questions
How often should access control systems be maintained?
Access control systems benefit from bi-annual servicing. High-traffic entry points and biometric scanners may require more frequent cleaning. Annual contracts include cleaning of all reader surfaces, lock mechanism lubrication, software updates, and an audit of user credentials and access levels.
What does access control maintenance include?
A full service covers card reader and biometric scanner cleaning and calibration, electric lock and magnetic lock testing, exit button checks, door hardware inspection, control panel health check, software and firmware updates, and a review of user credentials and access schedules.
Can you maintain access control systems across multiple sites?
Yes. Our multi-site maintenance contracts cover access control systems across all your locations under a single agreement. We coordinate service visits to minimise disruption and provide consolidated reporting across all sites.
What happens to access during a maintenance visit?
Access control maintenance is planned with minimal disruption. Most work is performed while doors remain operational. Where a lock or reader needs to be temporarily isolated, we coordinate with your team in advance and restore full operation before leaving.
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Regular maintenance keeps your systems reliable and extends their lifespan. Talk to us about a plan that fits your needs.
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