Security Systems Maintenance

Burglar Alarm System Maintenance

A burglar alarm is your first electronic line of defence against intruders. But over time, PIR sensors can drift out of calibration, backup batteries weaken, communication modules develop faults, and environmental factors cause false triggering. A poorly maintained alarm system is not just unreliable — it can give a false sense of security at the moment it matters most.

Our alarm system maintenance programme covers all intruder detection equipment: PIR motion detectors, door and window contacts, glass break sensors, control panels, keypads, and communication modules (GSM, IP, and PSTN). We service systems in homes, offices, warehouses, factories, and estates across Kenya.

An annual maintenance contract ensures your alarm system is walk-tested end to end, faults are identified and cleared, batteries are replaced on schedule, and your insurer's servicing requirements are met. We issue a service certificate after every visit.

What's Included

  • PIR motion detector testing and sensitivity verification
  • Door, window, and glass break contact inspection
  • Control panel diagnostics and zone fault clearance
  • Keypad and user code audit
  • Battery backup test and scheduled replacement
  • Internal and external siren and strobe testing
  • GSM/IP communication path and monitoring centre verification
  • Tamper switch inspection across all devices

Frequently Asked Questions

How often should a burglar alarm system be serviced?

We recommend a full professional service at least once a year. For commercial and high-risk properties, bi-annual servicing is advisable. Regular servicing ensures batteries, sensors, and communication paths are functioning correctly and that the system remains within insurance compliance requirements.

What does burglar alarm maintenance include?

A full alarm service includes testing all PIR motion detectors, door and window contacts, glass break sensors, the control panel, keypads, battery backup, internal and external sirens, strobe lights, and communication paths. Tamper switches are verified and the system is walk-tested end to end.

Do insurance policies require burglar alarm maintenance?

Many commercial insurance policies require annual burglar alarm servicing as a condition of cover. Our service certificates provide the documentation insurers need to confirm your alarm system is maintained to the required standard.

Can you maintain alarm systems installed by other companies?

Yes. Our technicians are trained on all major alarm brands and control panels. We can take over the maintenance of any existing installation and issue the required service documentation regardless of the original installer.

Protect Your Security Investment

Regular maintenance keeps your systems reliable and extends their lifespan. Talk to us about a plan that fits your needs.

Get a Contract Quote